Performance-based contracts (PBC)

What is PBC?

Performance-Based Contracting (PBC) is a procurement strategy focused on outcomes rather than the procurement of specific goods or services but also a transformative approach encompassing processes, human aspects, and technology across the organization to achieve better results by reducing risks. Under a PBC model, payment is tied to the achievement of clearly defined performance targets, ensuring that the contractor’s success is directly aligned with the customer’s objectives. Rather than compensating for individual tasks or materials, PBC emphasizes the delivery of desired results, such as system availability or operational efficiency.

This approach grants the contractor greater flexibility in determining how to meet performance goals, while simultaneously holding them accountable for underperformance. The result is a collaborative, shared-risk environment where both parties are incentivized to achieve long-term effectiveness and mutual success.

Why does PBC matter?

In today’s complex logistics environments, especially within Integrated Product Support (IPS), the ability to guarantee long-term efficiency and sustainability is paramount. PBC is designed to improve the effectiveness of logistical services by transferring performance risks to the contractor, incentivizing them to deliver results that meet the customer’s needs. This approach ensures that the contractor’s success – whether it’s related to cost savings, performance improvement, or time efficiency – is tightly aligned with the customer’s goals.

The new guidance documents: a two-part solution

At ASD, we recognised the need for clearer, more practical guidelines on how to approach PBC within the aerospace and defence industry. While PBC concepts have been explored in international literature, there has been a gap in offering a structured, step-by-step framework that can be adapted to a variety of organizations and project stages.

Our new guidance documents are designed to fill this gap, offering a comprehensive roadmap for implementing PBC, tailored specifically for European operators. The documents provide tools, methodologies, and practical steps to ensure success, whether you are developing a PBC approach from scratch or optimizing an existing model.

Part I: Laying the foundations of PBC

Part I of the guidance covers the basics of PBC, explaining why organisations should consider this approach and what benefits it can deliver. It emphasizes the importance of taking a long-term perspective, using high-quality data for decision-making, and transforming organizational processes to support collaborative and information-driven models.

Chapter 1 outlines the general PBC approach and introduces potential models.

Chapters 2 & 3 explore different PBC contract types, guiding the reader toward making the right decisions based on their specific goals.

Download Part I

Part II: Step-by-step implementation

Part II dives deeper into the practical steps required to design and implement a PBC contract, no matter the phase of the project. It offers a 12-step iterative process that ensures PBC systems are continuously improved and adapted over time.

Chapter 4 presents 12 key steps, from initiating a PBC project to finalising contracts and ensuring sustainability.

Chapter 5 focuses on creating smart, data-driven Key Performance Indicators (KPIs) to measure success.

Chapter 6 introduces software solutions to manage PBC processes, while Chapter 7 highlights lessons learned from past implementations.

Download Part II

How can this guidance help you?

Our guidance documents serve as a practical tool for project managers, contract designers, and anyone involved in logistics services for the A&D industry. By following a structured, step-by-step approach, organizations can enhance their operational effectiveness, improve long-term sustainability, and maximize the benefits of performance-based contracting.

Whether you’re exploring PBC for the first time or looking to optimize existing contracts, our guidance offers a clear path forward, rooted in best practices and designed to adapt to your organization’s unique needs.

For customers

Greater availability, reduced internal resources for planning, and enhanced performance measurement.

For vendors

Increased financial stability, improved profit margins, and opportunities for innovation and collaboration.

For fleet effectiveness

Optimised processes that boost overall fleet efficiency and operational effectiveness.

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